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Privacy Policy

Last Updated: [8/10/2023]

This Privacy Policy outlines the manner in which Pohina Apothecary ("we," "our," or "us") collects, uses, discloses, and safeguards the personal information you provide on pohinaapothecary.com (the "Website") and in conjunction with our online shop and services. Please read this Privacy Policy thoroughly prior to using the Website, supplying any personal information, or making any purchases. By utilizing the Website or procuring our products or services, you signify your agreement to the terms of this Privacy Policy.

Information We Collect

We may collect and process various types of personal information from you, including but not limited to:

  • Personal Information: This encompasses your name, email address, postal address, phone number, and additional contact details.

  • Payment Information: Your credit card details, billing address, and other pertinent payment-related data required for processing your orders securely.

  • Usage Data: Information concerning your interactions with the Website, pages visited, actions taken, and browsing preferences.

  • Cookies and Tracking Technologies: We utilize cookies, beacons, and similar technologies to amass information about your Website usage and online shop activities. You retain the right to manage your cookie preferences.

  • Communication Data: Information furnished when you reach out to us or subscribe to our email list, encompassing email content and communication preferences.

  • Order History: Details about your purchases, including product specifications and transaction history.

How We Utilize Your Information

We may employ the personal information we gather for an array of purposes, including but not restricted to:

  • Providing, maintaining, and ameliorating the Website, online shop, and services we render.

  • Processing and fulfilling your orders comprehensively, encompassing order confirmation, delivery logistics, and returns handling.

  • Transmitting crucial notifications, updates, and promotional materials related to our products and services.

  • Addressing your queries, comments, questions, and furnishing customer support promptly.

  • Analyzing and augmenting our marketing endeavors and user experience.

Disclosure of Your Information

We may share your personal information with third parties under the subsequent circumstances:

  • With your explicit consent.

  • With service providers and business associates who facilitate the operation of the Website, online shop, and provision of services (e.g., payment processors, shipping entities).

  • As mandated by law or to safeguard our rights, privacy, safety, property, or that of others.

Third-Party Service Integration

We utilize the services of third-party providers to enhance our operations, including MailerLite for email marketing and Google Analytics for data analysis. When you provide your personal information to us, you consent to the processing and delivery of communications via these services. Please review the respective privacy policies of MailerLite and Google Analytics to gain a comprehensive understanding of their data handling practices.

Your Rights

You retain a variety of rights and choices concerning your personal information, including:

  • Accessing, updating, or deleting your personal information by initiating direct contact with us.

  • Opting out of receiving promotional communications by adhering to the unsubscribe instructions provided in our emails.

  • Managing your cookie preferences through your browser settings.

  • Exercising your rights under pertinent privacy regulations, such as GDPR (Europe), CCPA/CPRA (California), CDPA (Virginia), and CPA (Colorado). These rights encompass access, correction, deletion, restriction, data portability, and objection.

Security Measures

We institute prudent security measures to safeguard your personal information against unauthorized access, use, disclosure, alteration, or loss.

Children's Privacy

The Website and online shop are not designed for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors.

Changes to this Privacy Policy

We may periodically revise this Privacy Policy. All modifications will be posted on this page, accompanied by a revised "Last Updated" date.

Contact Us

Should you have any questions about this Privacy Policy, please contact support@pohinaapothecary.com

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